All interactions which take place in the setting of Rapid Transformational Therapy (RTT) are considered confidential. This includes phone calls, email correspondence, Zoom / video calls and any / all other interactions with Casey Dickman.

All RTT session content, records and any client notes Casey Dickman takes are considered confidential. All client information that is recorded will be stored electronically and encrypted with password protection.

It is Casey Dickman’s commitment to never disclose that you are a client to anyone. If you require Casey Dickman to share any information, you must provide written permission in order for Casey Dickman to release any specific information about you.

Casey Dickman will keep basic information such as your name, age, address, email, phone number on file, purely as a means of contacting you for RTT sessions and related practices.

Casey Dickman will keep your next of kin / medical professional details on file. This information is only to be used in the event that Casey Dickman professionally deems you to be at risk in any capacity. Casey Dickman will only contact your nominated next of kin / medical professional if she is required to. In the event that she needs to contact your nominated person/s, Casey Dickman will formally notify you if/ when necessary.

Casey Dickman will keep brief notes from your sessions. These notes are all kept electronically and are encrypted with password protection.

Casey Dickman will not sell your data or use it for unethical reasons. Casey Dickman may have to share your data if her notes are subpoenaed by court or if you or anyone you tell Casey Dickman about is at harm or, at risk of harm.

All of Casey Dickman’s client information is stored electronically and encrypted with password protection. Your phone number(s) may be kept in Casey Dickman’s business mobile phone with your first name and last initial. Only Casey Dickman has access to your information.

Casey Dickman will keep your details and session notes for the time required by her insurer and the Australian Health Records Act (currently 7 years). After this time, Casey Dickman will destroy any document with your personal information and delete your phone number from all devices.